Shipping policy

📦 Shipping Policy

Welcome to Mila's Toys! We’re committed to providing a smooth and transparent shopping experience. Below you’ll find everything you need to know about how we handle shipping.

🇦🇺 Shipping Destinations

  • Australia-wide
  • International shipping available to selected countries

🚚 Shipping Methods & Rates

Domestic (Australia):

  • Standard Shipping (2–7 business days): $10.00
  • Express Shipping (1–3 business days): $15.00
  • Free Standard Shipping on orders over $200

International:

🕒 Processing Times

Orders are processed within 1–2 business days. Tracking details will be emailed once dispatched.

📦 Order Tracking

You’ll receive an email with a tracking number once your order has shipped.

🌍 Duties & Taxes (International Orders)

Customs duties and taxes are not included and are the buyer’s responsibility. Please check your country’s import regulations.

⚠️ Delays & Issues

Delays can occur due to weather, carrier issues, or customs. For help, contact: support@milastoys.com.au

✏️ Address Changes & Cancellations

Contact us immediately for changes. We'll do our best, but changes aren't guaranteed once processing begins.

📬 Lost or Damaged Orders

Report any issues within 7 days of the expected delivery date. Email: support@milastoys.com.au

📞 Contact Us

Need help? Email us at support@milastoys.com.au — we’re here to help!

This policy may be updated without notice. Please check this page regularly for changes.